Last updated: March 18, 2024

Thank you for shopping at 1K2K Dosing And Dispensing Pvt Ltd.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Free Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Seller”, “We”, “Us” or “Our” in this Agreement) refers to 1K2K Dosing and Dispensing Pvt Ltd., Plot No. A-44/1/A-55, Rajmata Jijau Mahila Industrial Premises, CHS, Chakan MIDC Road,Phase II, Vasuli, Tal-Khed, Dist. Pune- 410501.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to 1K2K Dosing And Dispensing Pvt Ltd, accessible from https://shop.1k2k.in
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Order cancellation

After placing the order, you are expected to make the payment within 5 working days. If payment is not received within defined timelines, the order will be cancelled and a notification will be sent to you.
Once the payment is made, you will not be allowed to cancel the order.

Your Order Return Rights

You are entitled to Return Your Order within 7 days from the date on which You received the Goods by providing the reason of return.
In order to exercise Your right of return, You must inform Us of your decision by means of a clear statement through mail to [email protected] or Whatsapp on +91 89560 79438. You must send back the material only after getting the confirmation mail from the company, else otherwise the returned material will not be accepted and no refund will be processed.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were received after purchasing in the last 7 days
  • The Goods are in the original packaging
  • The Goods are NOT used

The following Goods cannot be returned:

  • The supply of Goods as per your specification and selection.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

1K2K Dosing and Dispensing Pvt Ltd.
Plot No. A-44/1/A-55,
Rajmata Jijau Mahila Industrial Premises,
CHS, Chakan MIDC Road,Phase II, Vasuli,
Tal-Khed, Dist. Pune- 410501
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: